Privacy

What Fennwell Skin keeps about you, and why. We keep only what we need to get your order to you and answer your questions.

What we collect

When you order: your name, email, shipping address and what you bought. When you sign in or write to us: your email and your message, and the skin type you choose if you ask about your routine. Card details go straight to our payment processor, Stripe. We never see or store your card number.

What we use it for

To pack and ship your order, send your receipt and tracking, sign you in to your account and answer you. We only send news if you sign up for it, and every one of those emails has an unsubscribe link.

Who else sees it

Stripe, to take your payment. The carrier, when we ship. The service that runs this website, which stores your order and sends our emails. We don't sell your information or share it with advertisers.

Cookies

One cookie keeps you signed in to your account. Your bag is saved in your own browser. We count visits without identifying you.

Seeing or deleting your information

Email care@fennwellskin.com to ask for a copy of what we hold or to have it deleted. Order records are kept as long as tax law requires.