Not sure where to start? Shop by skin concern, or ask us about your routine.

Fennwell Skin
Fennwell Skin

Shipping and returns

How your order gets to you, and what to do if something isn't right.

Shipping

The shipping options for your address, and what each one costs, are shown at checkout before you pay. Once your order ships, the tracking link is in your account and in your shipping email.

Returns

Something arrived damaged, or not what you ordered? Write to care@fennwellskin.com with your order number and a photo, and we'll sort out the next step with you.

Questions to ask us

  • Which shipping option gets it to me by a certain date?
  • Can I change my order before it ships?
  • Can I return a product I've opened?
  • Do you ship outside the US?

Call (503) 555-0131 or email care@fennwellskin.com.

Ask about your skin routine

Tell us what you use now and what you'd like to change, and ask which products might fit.